Pottery Barn Partners With The Renewal Workshop To Market Refurbished Products

Retail Touch

Pottery Barn has partnered with The Renewal Workshop to responsibly clean, repair and renew the brand’s imperfect and returned items, which will be sold under the Pottery Barn Renewed brand.

Klaviyo Workshop Alums — Win Free Tickets to Klaviyo:BOS!


The post Klaviyo Workshop Alums — Win Free Tickets to Klaviyo:BOS! appeared first on Klaviyo. Blog Post Klaviyoworkshop


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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018


From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. Post-IRCE Workshops. Stay a day later than the crowds and join in on a workshop to help you boost specific areas of your business. The B2B Workshop.

Leverage Forrester’s Business Strategy Workshops To Accelerate Digital Transformation

Forrester's Customer Insights

Watch the video below to learn how Forrester is leveraging design thinking in our business strategy workshops to help executives unlock customer value. Looking for help with rethinking your current business model? Accelerate your own digital transformation by booking an inquiry or by checking out my research here. corporate strategy digital business digital transformation ebusiness strategy

Announcing the Winners of the #KlaviyoWorkshop Video Contest


Blog Post klaviyo workshopThe post Announcing the Winners of the #KlaviyoWorkshop Video Contest appeared first on Klaviyo.

Data Strategy & Insights 2018 Forum Workshops Deliver Immediate Dividends

Forrester's Customer Insights

I’m getting more and more psyched about our first-ever Data Strategy & Insights 2018 Forum as I work on the sessions with my colleagues here at Forrester and with our external speakers. The topics are spot on for what organizations need from data and analytics today, and the sessions are going to be inspirational and […].

Walgreens, AT&T Back Sesame Street’s Bilingual Content For Families Coping With Pandemic

Retail Touch

With monetary and collaborative support from Walgreens and AT&T , Sesame Street Workshop has debuted five videos and related assets for its Caring for Each Other initiative, which provides resources featuring familiar Sesame Street characters to help families cope emotionally with the global pandemic and support frontline workers. Social Impact for Sesame Workshop in a statement. “In

NYC Klaviyo Advanced Workshop: Resources for you


This February, more than 50 of Klaviyo’s 5,500 customers attended a day-long Klaviyo Advanced Workshop in Midtown Manhattan. Couldn’t make it to the workshop? We offered this free workshop so we could provide Klaviyo customers with in-depth information and practical advice, along with a chance to get their questions answered in person. Turned out the workshop was so popular we had to add a second day (so that doubled the number of customers could attend).

Pottery Barn aims to extend life of products through Renewed line


Through a partnership with The Renewal Workshop, the home goods retailer makes its play in the growing resale market

Email Deliverability: Inbox Providers Breakdown


Editor’s note: We provide advanced email marketing workshops for Klaviyo customers throughout the year to teach topics from advanced email segmentation to automated email series to the state of the industry. The following video and transcripts are an excerpt from Jake’s presentation on list growth and management at our New York City workshop.

Nottinghamshire village welcomes new Spar store and forecourt


The husband and wife converted the old workshop into their dealership showroom and their old showroom into a 2,000sq Spar store with a Gulf-branded forecourt over five weeks.

What Might We Do For You Now?

Bryan Eisenberg

We’ve created a short list: Customer Experience Planning : We conduct workshops/ projects where we plan and optimize digital and real world experiences to increase sales, retention, and satisfaction. Align Customer Brand Expectations with Business Metrics : We conduct workshops/ projects where we plan and optimize the customer journey, content marketing, analytics and testing plans that increase sales, leads and improve customer retention.

You Can’t Ignore GDPR In Customer Service

Forrester's Customer Insights

On May 25, 2018, the day the GDPR went into effect, I happened to be in Canada doing an in-person workshop with a large financial services client. Many organizations — particularly in North America — think that the EU’s General Data Protection Regulation (GDPR) doesn’t apply to them. In a session about contact center trends, […]. GDPR Compliance contact center customer service

214: The Right Way To Run Facebook Ads For Physical Products With Andrew Foxwell

My Wife Quit Her Job

Both Andrew and Austin run Brand Growth Experts which is a company that runs live workshops to help grow your business. Andrew is someone I met through Austin Brawner who I had back in episode 165 and both of them run Brand Growth Experts which is a company that runs live workshops to help grow your business. Today I’m happy to have Andrew Foxwell on the show. Andrew is someone I met through Austin Brawner who I had back in episode 165.

How Do You Handle Revenue Blind Spots?

Bryan Eisenberg

Here is an example : Jeffrey and I are wrapping up a new keynote/workshop for 2019 titled, Revenue Blind Spots: Increase Your Sales with the Persuasive Momentum Framework. The Eisenbergs provide keynotes, workshops and consulting that help reveal the blind spots and how to fix them. Companies routinely have Revenue Blind Spots that cost them 20-60% of their revenue. It is like revenue that disappears without you knowing it or seeing it.

Every Action is an Expression of Belief

Bryan Eisenberg

Today we lead workshops helping teams get in alignment. Our companies are nothing but the collection of action every one of our employees take. What beliefs do your employees have about the organizations goals and vision? In Alan Stein, Jr. new book Raise Your Game he quotes a famous Inc. magazine survey that first asked executives what percentage of their employees could name the company’s three top priorities. The executives guess 64%.

Marketing Unboxed: The Sill’s Marketing Grows on You


You can even attend online or in-person workshops to learn plant care from the experts. Plants make people happy. Or at least that’s the notion behind The Sill , an online greenhouse that will ship a living plant to your door — a convenience any modern gardener will appreciate. Even if you relentlessly kill plants, The Sill’s easy-to-care-for indoor plants will bring out your nurturing side. But how well cultivated is their marketing? .

Human-Centered Design And Digital Addiction In 2019

Forrester's Customer Insights

When Forrester’s UX analysts put together our 2019 Digital CX Trends report, two things stood out to me as especially positive changes: First, modern design practices — like workshops, iterative prototyping, and user research — now direct digital CX efforts.

What’s At The End Of The B2B Buyer’s Journey? Advocacy!

Forrester's Customer Insights

Lori can help you get there – check out her workshop at […]. Personas and journey maps have become key tools for the modern marketer. As my colleague Lori Wizdo expertly explains: It is the job of marketing to guide the buyer through the buying journey. Becoming a journey marketer is essential in this digital age.

Macy’s Electric Car Pop-Up Deploys AR For Digital ‘Test Drives’

Retail Touch

The experience is enhanced through the use of atelier tables designed to give the space a workshop-like feel. Macy’s is expanding its pop-up shop program through a partnership with electric car brand Polestar.

3 Reasons You Should Attend the ANA Email Evolution Conference


Educational Workshops on Day One. The three-day Email Evolution Conference kicks off with a day of workshops. The workshops will help you answer all those questions and more. Shiny Object Syndrome is all too common in marketers, who are always on the lookout for new ways to engage consumers and new places to do so. Meanwhile, email marketing’s potential was foreshadowed when the very first promotional email was sent.

Singapore eCommerce Hackathon


Engineers, designers and product enthusiasts were given the opportunity to code, attend learning workshops, eat pizza, drink beer, network and most importantly design and present their new creations to win some amazing prizes. From Friday 23rd February until Saturday 24th February, TradeGecko co-hosted the first eCommerce Hackathon at WeWork co-working space in Singapore, with EasyShip, and General Assembly. The event was sold out and proved to be a huge success.

From Backyard to Business: The Empowered Marketer Goes to the Maker’s Mixer


TEM: Why did you decide to offer workshops to help people learn to make boards themselves? For people that are a little more intimidated, we offer workshops so people can join us in our shop in Maine or we offer classes on the road. Last week, The Empowered Marketer went to a very special event: the Maker’s Mixer in Portsmouth, New Hampshire.

Upcoming webinar: “Omni-channel is dead. Long live omni-channel.”

Steve Dennis

For more on my speaking and workshops go here. Please join me next Wednesday February 14th at 1pm US Eastern for a free 30 minute webinar on the future of omni-channel retailing. I’ll be joined by Rob Poratti from IBM Watson Commerce. You can pre-register here. In other news, I’ll be heading to Melbourne, Australia at the end of the month for InsideRetailLive. I’ve also recently added two new keynote speaking gigs, both in Chicago.

1-800-FLOWERS.COM Launches Multi-Brand Corporate Gifting Site

Retail Touch

1-800-FLOWERS.COM COM has launched a site for corporate gifting that enables business customers to access offerings from across its brands, including Harry & David , Cheryl’s Cookies , The Popcorn Factory and Wolferman’s Bakery.

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ChannelSale Attends IRCE 2018—Pledges To Redefine Online Retail Industry


The four-day sessions were jam-packed with presentations and workshops, unveiling not just the insights and key findings with the market players, but also outlining a distinct roadmap for online merchants to effectively leverage market trends and blend their aspiring business goals with distinct reality. While the first day of the event was centric to Amazon with ‘Amazon & Me Workshop’ among others, the second day was more about the operation ends of running a successful business.

How To Use Emotion To Deliver Your Brand Promise

Forrester's Customer Insights

In a recent workshop with the marketing team of a large European brand, we discussed the importance for marketers to deliver their brand promise. About 45% of marketers now report to be in charge of the customer experience. Whether they officially own CX or simply orchestrate CX talent and resources does not matter. In that […]. B2C marketing chief marketing officer (CMO) customer experience brand energy emotion

NRF Delays NYC Big Show Until June 2021, Adds January Virtual Event

Retail Touch

The June trade show and conference will include self-guided store tours, expo tours, membership and red carpet lounges, workshops and social events both on and off the show floor. Instead of battling icy winds as they wait for cabs outside the Javits Center, next year’s National Retail Federation (NRF) Big Show attendees will get to deal with summer in the city. The association has rescheduled its annual New York City show, the retail industry’s largest, for June 6-8, 2021.

Confessions of a Catalyst Addict: “Why I Come to Catalyst Every Year”


How do you decide which breakouts and workshops to attend? Each member will take notes and present to all team members so we all can get insights from many more workshops and breakouts than we can physically attend individually. Quick tip: This year’s Amazon workshop will feature inside tips from the marketplace giant’s senior sales manager for Sponsored Products. Attend the workshops that pertain to your specific needs and ones that will address your future growth.

When Goofy Kicks Donald Duck Your Company Loses

Forrester's Customer Insights

I just had the pleasure of attending a Forrester Leadership Boards workshop followed by our Consumer Marketing Forum in New York City. As usual, data challenges remain top of mind for most marketers – siloed data, dirty data, inaccessible data… the usual suspects. However, there was also a data manifestation of an age old organizational […]. advanced analytics customer analytics data insights data quality & data governance

Why Digital-Native Brands Are Moving In-Store


The space also features workshops and events focusing on topics such as food, wellness, technology, art, music, entrepreneurship, and travel. The event, which featured manicurists and tattoo artists, and hosted workshops and yoga classes, coincided with the launch of a limited edition suitcase and the introduction of shipping to Paris. In the retail industry, 2017 was a record year — but unfortunately not for a reason we should celebrate.

Ethical Ecommerce Interviews: Mayamiko on Transforming From a Charity Into a Business

Ecommerce Platforms

The charity behind the brand trains disadvantaged people in Malawi and other parts of Africa in creative and transferable skills like tailoring, and then supports them to use those skills through business and finance education workshops and micro-financing.

Consumer Marketing 2018: Build Emotion-Powered Brands With Dipanjan Chatterjee

Forrester's Customer Insights

I sat as a silent observer at an internal marketing workshop of a multi-billion-dollar consumer brand. WHAT DO EMOTIONS HAVE TO DO WITH BRANDING STRATEGY? They spoke for three hours about being customer-obsessed. They never spoke about the customer. That’s the old way of marketing. As a profession, we’ve talked the talk about customer […]. B2C marketing brand building brand experience brand monitoring branding chief marketing officer (CMO) digital marketing marketing & strategy

B2B commerce has arrived. It’s big, it’s urgent, and it’s got to get done


The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. With a keynote from innovation icon Clayton Christensen, and multiple tracks and workshops spanning commerce best practices, selling on Amazon, and stacking up against Amazon, content management, information architecture and AI, the message was clear: B2B commerce has arrived.

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7 Retail Trends We Saw at NRF 2019

Springboard Retail

Through chatting with retailers, walking the EXPO floor, and ducking into sessions and workshops, we picked up on a lot of retail trends that are bound to shape 2019, from AI to click-to-brick. We can't believe another NRF Big Show has come and gone! Our team packed their bags and left frigid Boston — for only slightly less frigid NYC — last week to join 38 thousand other retail professionals at the world's largest retail conference and expo.

User Conference Agenda Sneak Peek: The Countdown is On!


In fact, this is the very first workshop topic at ChannelAdvisor’s October 8-9 User Conference : What Everyone Ought To Know About Marketing, Selling and Fulfilling. Over the course of seven information-packed workshops, you’ll get expert tips on: An Essential Look into Amazon and eBay advertising. In this workshop, attendees will discover the critical importance of ads on two of the world’s most popular marketplaces.

Painting the Town Sailthru Blue: A Look at our Recent Volunteer Day


Our culture calendar has a lot going on: group fitness classes, art projects, workshops on everything from mixology to taking iPhone photos. Sailthru’s mantra is that human connections matter and as a result, we frequently tout our service. Our Strategy & Optimization team goes under the hood to identify the metrics that matter, in order to help you grow their businesses faster. The Customer Success team handles everything from partner enablement to weekly status calls. And so forth.