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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

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ecommerce in Nigeria – tips for success

Payoneer

How Payoneer can help with payments to and from Nigeria Payoneer provides you with the tools and services to effectively manage your incoming and outgoing business payments. Tell me about managing my payments in Nigeria 2. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.

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11 Key Retention Metrics You Need to Know

Smile.io

It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience. The Ultimate Guide to Customer Retention in 2023 This guide to customer retention has everything you need to know. Strategies, tactics, tools, and full stack retention along with some examples.

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How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

Being true to your brand—and not being afraid to be playful, fun, or quirky if that’s what your brand is — is more likely to get your customers to come back again and again. – Kayla Lewkowicz, Marketing Manager, Privy. Build a community for your brand,” says Alex Birkett, Growth Marketing Manager at Hubspot.

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2022 Predictions: Unified Commerce Increases Total Revenue

GetElastic

These businesses stand to benefit from focusing on improving customer experiences, a key finding in the report highlights that reducing customer effort increases revenue. Three areas contribute to the 20% predicted lift in revenue from the unified commerce model: conversion/acquisition, average order value, and customer retention.

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20 Experts Predict the Future of Ecommerce

Smile.io

Koshi Samarasinghe is the Senior Partnerships Manager of Retail for Shopify , and explains values are the keys to authentic relationships between a brand and its customers. Blake Wisz is the Growth Marketing Manager at Littledata , and believes that communicating a brand's value should be a major goal for brands.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! By 2025, it will be nearly double that at $563.4 Online shopping reached levels last year that it wasn’t projected to until 2025.

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