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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

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Gartner Survey Review: Digital Commerce Revenue Skyrockets with B2B Surpassing B2C

GetElastic

Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

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How adding services to your products can propel your company growth?

GetElastic

With the emphasis on customer retention, rather than customer acquisition, merchants have a higher chance of maintaining the loyalty of existing customers. This reduces the friction at the end of a customer buying circle, which in turn will help with leaving a positive impression and boosting customer retention.

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Are online marketplaces the future of eCommerce shopping?

365 Retail

In fact, ThredUp projects revealed the industry is expected to reach £64m in value globally in 2025. Also, this helps to personalise the online brand, for example, when it is a customer’s birthday a voucher or discount can be easily shared. Remembering customer milestones can boost customer retention and loyalty.

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The Top CBD Ecommerce Trends to Tap into the CBD Market

Omnisend

Appeal to your customers and ensure a high customer retention rate by utilizing marketing automation. Curate a highly personalized , omnichannel marketing strategy to expand your outreach and connect with newer, better customers. In-depth research shows that pets also benefit from CBD. Use Marketing Automation.

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Rewards Case Study: tarte perks

Smile.io

On average, the beauty industry generates $100 billion worldwide , expected to reach $120 billion by 2025. So how did this company build such a loyal following of customers surrounded by so many competitors? We’re looking at the top 10 examples of CSR used as a customer retention tool. Blog Beth Foster 3.

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7 Loyalty Program Examples in the Nutrition and Supplements Industry

Smile.io

billion by 2025 , growing at a rate of 6.6% In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. That worth is predicted to reach $347.5 each year.  The