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Exploring Grab’s New Cryptocurrency Payment Feature

Forrester eCommerce

On March 19, 2024, Grab made waves in the digital payment realm by introducing a brand-new feature: cryptocurrency top-up capabilities within its digital wallet. This move marks a significant milestone in the region’s super app landscape.

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Cryptocurrency For CEOs

Forrester eCommerce

Now, as promised, cryptocurrency… What It Is And How It Works Cryptocurrency […] I’m analyzing topics that meet three criteria: 1) They’re in the news; 2) they’re frequently misunderstood; and 3) CEOs need to understand them. My two previous posts are on AI and blockchain.

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Cryptocurrency: Everything Retailers Need To Know

Forrester eCommerce

Let's demystify the crypto basics, examine the pros and cons, and share our take on whether retailers should accept cryptocurrencies.

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Cryptocurrencies are the Future of Payments: Here is How Merchants Fit In

Retail TouchPoints

Bitcoin, along with many other cryptocurrencies today, finds itself in a rather unique position. At first glance, Gemini’s announcement seems to mirror that of cryptocurrency-based lender BlockFi’s December 2020 announcement of a Bitcoin Rewards Credit Card that would incentivize cardholders with 1.5%

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CES 2019 Delivers Dazzling Tech But Disappointing Experiences

Forrester eCommerce

I spent this week in Las Vegas at CES to check out the latest and greatest technology wonders, ranging from 3D printing, AI, and cryptocurrency to drones, autonomous vehicles, dancing robots, and wearables. A lot of what I saw has broad CX implications for accessibility, healthcare, and more. My focus was on who will use […]

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Facebook’s Libra Needs To Answer Three Questions

Forrester eCommerce

On June 18th, Facebook officially launched its “Libra” cryptocurrency project, which aims to leverage blockchain technologies to create a new stable cryptocurrency backed by a basket of fiat currencies.

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FARFETCH Joins Gucci and Other Luxury Brands in Accepting Crypto Payments

Retail TouchPoints

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., FARFETCH customers can scan a QR code to access their cryptocurrency wallets and use more than 60 popular forms of crypto payments.