Retail TouchPoints
AUGUST 7, 2023
Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.
GetElastic
NOVEMBER 9, 2021
Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.
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GetElastic
DECEMBER 18, 2020
To cater to better customer experience, convenience, and value-add capabilities, Gartner has suggested the addition of services to physical products such as: Subscriptions. Subscriptions. Subscription based models are at the center of recurring revenue in eCommerce. And what keeps the customers loyal you might ask?
Smile.io
SEPTEMBER 6, 2023
billion by 2025 , growing at a rate of 6.6% In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. Through subscriptions, customers can earn points, while also receiving their monthly dose of supplements.
ROI Revolution
MAY 6, 2021
To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year.
Smile.io
FEBRUARY 7, 2023
Prediction: “Social shopping is going to explode and is projected to surpass $2 trillion by 2025 , due to its ability to eliminate friction, enhance engagement, and present new opportunities for merchants to generate interest and drive sales. ” How to fuel growth in 2023: “Focus on customer retention.
ROI Revolution
DECEMBER 2, 2021
With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! By 2025, it will be nearly double that at $563.4 Online shopping reached levels last year that it wasn’t projected to until 2025.
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