Forrester eCommerce

SEPTEMBER 8, 2023

At its core, real-time data refers to data made available immediately (or almost immediately) to support operational and analytical workloads. I often get client inquiries about latency requirements to support real-time analytics and operational workloads. This data may […]

Operations 408

Operations Reference Technology 408

Forrester eCommerce

JANUARY 23, 2024

Fourteen-year-old Influitive played a tremendous role in elevating B2B customer advocacy from “random acts of references” to strategic engagement with advocate storytellers. […]

Customer 285

Customer B2B Reference Marketing 285

Forrester eCommerce

APRIL 4, 2024

In his induction speech into the Wisconsin State Bowling Hall of Fame in 2012, my dad referred to me affectionately as the “pied piper” for my ability to inspire others to go along with new ideas (example: a local bowling fundraiser that raised over $300K for breast cancer research). I had spent the past few […]

Reference 235

Reference Other Customer 235

Forrester eCommerce

JANUARY 22, 2024

Forrester refers to the ultimate in convenient experiences as invisible experiences […] Consumers will seek experiences with less friction when they are task-oriented or need peace of mind. Some of these experiences will have so little friction that there is no friction.

Reference 264

Reference Consumer Customer Experience Customer 264

ROI Revolution

JUNE 20, 2018

The post [Infographic] Amazon Prime Day Advertisers Quick Reference Guide appeared first on ROI Revolution. This gives an even more in-depth look into how advertisers can leverage Amazon Prime Day to improve sales efficiently and effectively.

Reference 60

Reference Electronics Definition Blog 60

Groove

JUNE 17, 2024

According to the HubL Syntax Reference Doc : “ Templates contain tokens and tags. This is otherwise referred to as conditional logic. It is imperative that you include export_to_template_context=True or else you will be unable to reference any of the module’s data within the template.

Customer 370

Customer Reference Document Blog 370

Forrester eCommerce

AUGUST 24, 2021

The Firefighting Dichotomy When problems or a crisis arises in a business context, we often hear leaders refer to how busy their teams are firefighting.

Reference 451

Reference Information Management Technology 451

Forrester eCommerce

MAY 26, 2021

The category is sometimes referred to as digital experience analytics or interaction analytics. Interface experience analytics technologies get into minute detail about what users are doing, provide visualizations about behavior and typically offer a prioritized list of issues. We […].

Improvements 436

Improvements Reference Technology Customer 436

Forrester eCommerce

FEBRUARY 7, 2022

While developing my AIOps reference […]. How is it that an industry with so many highly educated professionals can have so many problems with words? The latest IT linguistics conundrum is “observability.”

Reference 361

Reference Other Information Technology 361

Forrester eCommerce

JULY 28, 2023

They know that solid references, case studies, valid reviews, upsell/cross-sell opportunities, and expansion […] (No, this is not the opening line of a joke — that would be “Two customer marketers walk into a bar … ”) Top customer marketers focus on how customers attain value.

Customer 195

Customer Reference Marketing Other 195

My Wife Quit Her Job

NOVEMBER 7, 2022

His book “Recession Proof Grad” was one of my favorites and his bestselling book “Play For A Living” was referred to by Tony Robbins as the cure to all stress. Charlie is a best-selling author who has worked with many entrepreneurs such as Tim Ferriss, Ramit Sethi, Seth Godin and Tucker Max.

Books 262

Books Reference 262

Forrester eCommerce

MAY 12, 2020

Too many business and technology leaders have referred to the global pandemic as a black swan — an entirely unpredictable and devastating event. The truth is that a global pandemic was entirely predictable, and it was a risk that infectious disease experts and health organizations have been warning about for years.

Reference 436

Reference Events Technology Management 436

Forrester eCommerce

DECEMBER 6, 2021

We also provide information on key industries the vendors support and any reference customers they […]. In the report, we define and describe the vendor segments and then classify each of the 36 vendors into the appropriate segment based on functionality.

Reference 322

Reference Marketing Information Customer 322

ChannelAdvisor

AUGUST 24, 2017

As we inch closer to the holiday season, brands and retailers are in a position to consider new processes to add to their strategies to optimize sales during the busiest shopping season of the year — and marketplace order fulfillment should be the first order of business.

Drop Ship 65

Drop Ship Shipping Costs Reference Shipping 65

Forrester eCommerce

APRIL 28, 2023

For Alphabet, AI’s references related to PaLM, their competitor to GPT-3, and Performance […] Before Alphabet’s call began streaming on YouTube, attendees were shown a video about Bard, Google’s AI chatbot. During the call, “AI” was mentioned 51 times. During Microsoft’s, it was mentioned 34 times.

Reference 195

Reference B2C Marketing 195

Practical eCommerce

JULY 1, 2024

Organic search optimization now requires knowing which queries trigger AI Overviews and the URLs those summaries reference. Neither metric — queries or links — is easily identified. The post Tracking AI Overviews Queries, Links appeared first on Practical Ecommerce.

Reference 111

Reference eCommerce SEO 111

Forrester eCommerce

SEPTEMBER 23, 2020

For our latest evaluation in the merchant payment provider space, Forrester identified ten leading vendors and spent the last four months analyzing their offering via a combination of briefings, demos, capability assessments and customer reference checks. Morgan, PayPal, Stripe, Worldline, and Worldpay from FIS. […].

Merchant Services 370

Merchant Services PayPal Demo Reference 370

Forrester eCommerce

NOVEMBER 21, 2022

The participating vendors each spent long hours submitting answers to detailed questionnaires, lining up customer references & executive briefings, and preparing for […]. I’ve spent many nights, weekends, early and late hours on two separate cloud management evaluations.

Management 195

Management Reference Customer 195

Forrester eCommerce

APRIL 30, 2020

The etymology of the term crisis refers in Latin to a “turning point in a disease, that change which indicates recovery or death”, but comes in fact from the ancient Greek krinein “to judge” By analogy, the massive economic crisis that will follow Covid-19 will dramatically accelerate existing gaps in how companies have adapted (..)

Consumer 352

Consumer Reference Customer Experience B2C 352

Forrester eCommerce

JUNE 14, 2022

As part of the latest Forrester Wave evaluation of the merchant payment provider market, we spoke with 23 customer references (i.e., merchants like retailers and brands) about their experiences with their current payment provider.

Merchant Services 195

Merchant Services Reference Customer Marketing 195

Retail TouchPoints

JUNE 11, 2024

We know from our customers that hair loss is a very personal topic, and many of our patients refer our online service to their close friends and family. In order to leverage these powerful referrals, we launched a refer-a-friend program , allowing us to transform our loyal customers into ambassadors.

Payment Services 210

Payment Services Beauty and Health Gifts Reference 210

Forrester eCommerce

AUGUST 8, 2022

No, we’re referring to the annual planning cycle: reviewing performance against OKRs and supporting KPIs, plus subsequent budget planning. It’s that time of year again. We’re not talking about back-to-school (although there are probably many parents excited about that milestone).

Reference 195

Reference Customer Experience Management Customer 195

Retail TouchPoints

NOVEMBER 6, 2023

In addition to providing shoppers — who Figs refers to as “Awesome Humans” — with the opportunity to touch and try on products, the store, dubbed a “Community Hub,” will host events to celebrate health care professionals, provide programming on key issues impacting them and create opportunities for them to network and share their stories.

Apparel 263

Apparel Reference Events Retail 263

Forrester eCommerce

JANUARY 28, 2021

It’s now affectionally referred to as Snowmageddon or Snowpocalypse. Social media reminded us that seven years ago, a mere two inches of snow in the middle of the day shut down Atlanta, our beloved city. We both worked at competing security vendors then — Brian in the office at the Secureworks HQ in Sandy Springs (just […].

Social Media 276

Social Media Reference 276

Retail TouchPoints

JULY 28, 2023

While the offering was dubbed “Trendy Beat” in the UK, Reuters reports that it is now being referred to as “Full Service.” Additionally, multiple sources report that TikTok also is planning to bring its China-sourced direct sales offering to U.S. consumers sometime in August following tests in markets like the UK. in recent years.

WooCommerce 238

WooCommerce Merchant Services Social Media Reference 238

Dynamic Yield

AUGUST 30, 2019

The post Providing a consistent and personalized journey by acknowledging the referring channel appeared first on Dynamic Yield.

Reference 28

Reference Channel 28

Forrester eCommerce

MAY 18, 2022

Whether you refer to digital transformation, customer experience transformation or sustainable transformation, the most important success factor is often the same, whatever the industry. It is all about the role leaders play in evolving the culture of their organisation.

Management 195

Management Reference Customer Experience Customer 195

Forrester eCommerce

APRIL 22, 2022

The Secure Cloud Business Applications Technical Reference Architecture (SCuBA TRA) from the Cybersecurity and Infrastructure Security Agency (CISA) provides a wide-ranging set of cloud security requirements for civilian agencies that have thus far been outside the boundaries of the FedRAMP program.

Reference 195

Reference Customer 195

Forrester eCommerce

FEBRUARY 5, 2020

When the endpoint detection and response (EDR, which was also referred to as endpoint threat detection and response, or ETDR, at the time) market was getting started, there was a lot of pushback, ranging from privacy concerns to what the acceptance of a second security agent on endpoints would be (apparently, it was never going […].

Reference 313

Reference Marketing Customer 313

Retail TouchPoints

MAY 24, 2024

native, to create a custom mural weaving in references to both Chicago and Wilmette that’s displayed along the north exterior wall of the store. In a tribute to the community, Wayfair commissioned artist Alyssa Low , a Chicago resident and Long Grove, Ill.

Reference 255

Reference Improvements Shipping Customer 255

Forrester eCommerce

OCTOBER 22, 2021

What you should avoid is veering from persuasion into coercive and deceptive design (formerly referred to as dark patterns). Retailers: of course it’s ok to influence people to choose your products.

Retail 195

Retail Reference Customer 195

BigCommerce

OCTOBER 14, 2019

Please note, all references to “CBD” or “CBD products” within this post refers to hemp-derived CBD, not marijuana-derived CBD. The…

Shipping 232

Shipping Reference Fulfillment 232

Forrester eCommerce

NOVEMBER 13, 2018

We take a close look at the nine most important vendors in this rising market, reviewing their current capabilities, customer references, and strategic road maps. The Forrester New Wave™: Cybersecurity Risk Ratings, Q4 2018 Earlier today, we published “The Forrester New Wave™: Cybersecurity Risk Ratings, Q4 2018” evaluation.

Marketing 397

Marketing Reference Customer Information 397

Forrester eCommerce

NOVEMBER 16, 2021

We’re also not referring to robots taking human jobs. When you hear the phrase “no more jobs,” you might think of economic recession and dystopian levels of human suffering. Happily, we’re not talking about that. Nor are we thinking of Holacracy, an experimental nonhierarchical workplace model. What does “no more jobs” mean, then?

Reference 195

Reference 195

Forrester eCommerce

FEBRUARY 4, 2020

It’s not SFA (sales force automation) and it’s not marketing automation – although many use CRM to reference these two technologies. What is CRM? that is to support customers through […].

Reference 307

Reference Technology Customer Marketing 307