Remove 2026 Remove Live Chat Remove Multichannel Remove Social Media
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How an Omnichannel Approach Can Build a More Diverse Customer Base

365 Retail

Too many online retailers are still focused on multichannel commerce – selling a product to their customers on different channels, both online and offline. Nowadays, we’re used to shopping on websites, social media, online marketplaces and through various types of marketing communications. By 2026, it’s estimated that 39.9%