Mon.May 13, 2024

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B2B Marketers Expect To Do More With More – But It’s Not As Good As It Sounds

Forrester eCommerce

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

B2B 266
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How UrbanStems Leverages AI to Manage Peak-Season Customer Service

Retail TouchPoints

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

Customer 244
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IKEA Oxford Street Delays Store Opening to Spring 2025 Amid Extensive Renovations

365 Retail

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

Events 112
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Slam Dunk? Dick’s Taps into WNBA’s Hot Streak with Line of Co-Branded Girls’ Apparel

Retail TouchPoints

DSG , Dick’s Sporting Goods’ exclusive performance apparel and gear brand, has teamed up with the Women’s National Basketball Association (WNBA) to launch a co-branded girls’ apparel collection. As the official sporting goods retail partner of the WNBA, Dick’s already carries an assortment of WNBA apparel and equipment, but this new collection is the first collaboration creating products specifically designed for young girls.

Apparel 230
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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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Post Offices see highest ever monthly levels of cash deposits and withdrawals

TalkingRetail

New figures reveal a significant increase in cash transactions at Post Office branches in April, with cash deposits and withdrawals across the counter totalling £3.48bn across 11,500 branches, their highest levels ever. In the UK, total cash deposits (business and personal) stood at £2.

Retail 110
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Reebok Debuts AI-Powered Custom Sneaker Design Tool on Instagram

Retail TouchPoints

Reebok has launched an AI-driven fashion experience on Instagram that allows customers to create their own digital sneakers from photo memories. The tool is the first launch from Reebok’s partnership with Futureverse , announced late last year , to develop a series of AI, web3 and blockchain-based gaming and metaverse activations. Image courtesy Reebok Called Reebok Impact, the experience allows Instagram users to immortalize their memories in the form of a Reebok digital sneaker by sending phot

Arts 211

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Target to Carry Pride-Themed Merchandise, but Only in ‘Select’ Stores

Retail TouchPoints

Seeking a middle ground on support for LGBTQ+ causes as Pride Month approaches, Target will offer Pride-themed adult apparel and home goods in “select stores, based on historical performance,” with the full collection available online. The retailer was embroiled in controversy last year when it pulled Pride-themed products from shelves after threats, protests and vandalism in some stores.

Document 206
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Cyberattack Disrupts Ascension Healthcare, Ambulances Diverted

RetailWire

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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Troubled Ted Baker Brand Begins Store Closing Sales in North America

Retail TouchPoints

Ted Baker Canada, which controls business operations for Ted Baker in Canada, Ted Baker Ltd. in the U.S., and Brooks Brothers and Lucky Brands in Canada, has begun store closing sales across select locations. As of May 10, the retailer also ceased ecommerce sales “for the time being,” according to a statement , and noted that all stores sales are final.

Fashion 197
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Midcounties Co-operative recognised for improved responsible business score

TalkingRetail

The Midcounties Co-operative has been recognised for its continual focus on being a responsible business, whether that be its aim to reduce its carbon footprint or helping young people in to work.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Are Queues Really a Good Thing?

Retail TouchPoints

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. For many it’s a dream come true. But does a queue always spell success? I’ve spent my entire adult life working in retail and hospitality, from a Wafflemeister in London to hundreds of currency exchange spots worldwide. My recent work writing a book about tourism retail has involved speaking with a huge range of other retailers, from luxury executives to humble small shop owners.

Books 189
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AMC Announces First Quarter Earnings

RetailWire

AMC Entertainment Holdings Inc. recently unveiled its first-quarter report, showcasing positive results. Revenues surpassed analyst expectations by 4%, totaling $951 million.

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Lessons from Building a People-first Culture

Practical eCommerce

A serial entrepreneur looks back. Employees and attitude drove his success — more than the products or services. The post Lessons from Building a People-first Culture appeared first on Practical Ecommerce.

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Apple Store Workers in Maryland Vote to Authorize Strike

RetailWire

In a decisive move reflecting mounting frustrations among workers, members of the International Association of Machinists and Aerospace Workers’ (IAM) Coalition of Organized Retail Employees (IAM CORE) have overwhelmingly approved a strike at the Apple retail store in Towson, Maryland.

Retail 95
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Target will celebrate Pride this year

RetailDive

After last year’s massive backlash, the retailer’s collection won’t include items for children and will be sold only in some stores and online.

Retail 97
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Omnichannel analytics: shopper understanding and omnichannel KPIs

Profitero

Setting the stage for success through shopper understanding and omnichannel KPIs Omnichannel analytics is the key to providing a seamless and integrated customer experience across various channels. This includes brick & mortar stores but also online platforms, mobile apps, social media, and any other touchpoints where customers interact with a brand.

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Robots Are Coming to Ecommerce SMBs

Practical eCommerce

The warehouse automation industry remains focused on massive companies, but efforts toward smaller companies could offer growing brands more fulfillment options. The post Robots Are Coming to Ecommerce SMBs appeared first on Practical Ecommerce.

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Costco Emerges as a Hot Spot for Birthday Celebrations

RetailWire

A TikTok video showcasing a Tennessee woman surprising her husband with a birthday celebration at Costco has gathered more than 11 million views.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How to Pick the Right Solution to Promote Your Gated Offer

SheerID

Getting a gated offer in front of new audiences can be challenging. SheerID can help you find the right solution to meet your marketing goals.

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Amazon Beauty’s Summer Beauty Haul Returns

RetailWire

As the summer approaches, Amazon Beauty is rolling out its much-anticipated Summer Beauty Haul.

Fashion 111
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How to win Gen Z shoppers with the channels and people they trust

RetailDive

Brands looking to gain an edge over their competitors can optimize the three remaining information sources by harnessing the power of trust through these strategies.

Channel 75
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SheerID Achieves Privacy Extension to ISO 27001:2013 Certification Status

SheerID

SheerID’s Privacy Information Management System is in compliance with the stringent standards of the ISO and the IEC.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Instacart sees smart carts as key growth driver

RetailDive

The company expects to deploy thousands of its screen-equipped carts in grocery stores by the end of 2024, CEO Fidji Simo said.

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T-Mobile, AT&T, & Verizon Fined $10.2M for ‘Unlimited’ Claims

RetailWire

T-Mobile, AT&T, and Verizon have all been slapped with a fine.

Mobile 111
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S&P Global revises Staples outlook to stable

RetailDive

But the firm warns that a slow return to the office may worsen declining paper and printer sales and that printing won’t return to pre-pandemic levels.

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Popular Sriracha Sauce to Cut Production This Summer

RetailWire

The popular condiment may be tougher to find than ever.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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KidKraft files for Chapter 11 bankruptcy

RetailDive

The toy company plans to sell all of its U.S. and Canadian assets to Backyard Products.

Toys 95
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FDA Issues Insulin Pump App Recall After More Than 200 Injured

RetailWire

The FDA has issued a Class 1 recall of a popular insulin pump app after it was discovered that there was a software issue that caused the app to crash.

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Lilly Pulitzer unveils new logo for the first time in over 15 years

RetailDive

The move is part of a broader brand refresh that is intended to modernize the 65-year-old resort apparel company.

Apparel 81
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Retail industry a key recruiter of people from under-utilised sections of society

TalkingRetail

A new report released on behalf of the Retail Sector Council has outlined the work that the industry is doing to create more career opportunities for people that would otherwise be overlooked. The retail sector is the UK’s largest private sector employer. With approximately 3.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.