Retail TouchPoints

MAY 13, 2024

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

Customer 311

Customer Management Gifts Document 311

Forrester eCommerce

MAY 13, 2024

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

B2B 266

B2B Marketing Operations Technology 266

Retail TouchPoints

MAY 13, 2024

DSG , Dick’s Sporting Goods’ exclusive performance apparel and gear brand, has teamed up with the Women’s National Basketball Association (WNBA) to launch a co-branded girls’ apparel collection. As the official sporting goods retail partner of the WNBA, Dick’s already carries an assortment of WNBA apparel and equipment, but this new collection is the first collaboration creating products specifically designed for young girls.

Apparel 264

Apparel Sporting Goods Games Management 264

365 Retail

MAY 13, 2024

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

Events 114

Events Management Retail 114

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Retail TouchPoints

MAY 13, 2024

Reebok has launched an AI-driven fashion experience on Instagram that allows customers to create their own digital sneakers from photo memories. The tool is the first launch from Reebok’s partnership with Futureverse , announced late last year , to develop a series of AI, web3 and blockchain-based gaming and metaverse activations. Image courtesy Reebok Called Reebok Impact, the experience allows Instagram users to immortalize their memories in the form of a Reebok digital sneaker by sending phot

Arts 263

Arts Customer Games Fashion 263

TalkingRetail

MAY 13, 2024

New figures reveal a significant increase in cash transactions at Post Office branches in April, with cash deposits and withdrawals across the counter totalling £3.48bn across 11,500 branches, their highest levels ever. In the UK, total cash deposits (business and personal) stood at £2.

Retail 110

Retail Banking 110

RetailDive

MAY 13, 2024

After last year’s massive backlash, the retailer’s collection won’t include items for children and will be sold only in some stores and online.

Retail 114

Retail 114

Retail TouchPoints

MAY 13, 2024

Ted Baker Canada, which controls business operations for Ted Baker in Canada, Ted Baker Ltd. in the U.S., and Brooks Brothers and Lucky Brands in Canada, has begun store closing sales across select locations. As of May 10, the retailer also ceased ecommerce sales “for the time being,” according to a statement , and noted that all stores sales are final.

Fashion 260

Fashion Apparel Operations eCommerce 260

365 Retail

MAY 13, 2024

As well as increasing overall visitor head count by +28% year-on-year, the Retail Technology Show (RTS), the event that connects retail’s changemakers and cutting-edge technology providers, has revealed that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles. Retail Technology Show grows senior retailer audience numbers Already known as the industry’s one-stop shop for innovation, the RTS delivered its biggest ever sh

Events 105

Events Technology Retail Beauty and Health 105

Retail TouchPoints

MAY 13, 2024

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. For many it’s a dream come true. But does a queue always spell success? I’ve spent my entire adult life working in retail and hospitality, from a Wafflemeister in London to hundreds of currency exchange spots worldwide. My recent work writing a book about tourism retail has involved speaking with a huge range of other retailers, from luxury executives to humble small shop owners.

Books 258

Books Travel Other Events 258

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Retail

RetailDive

MAY 13, 2024

Brands looking to gain an edge over their competitors can optimize the three remaining information sources by harnessing the power of trust through these strategies.

Channel 105

Channel Information 105

RetailWire

MAY 13, 2024

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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TalkingRetail

MAY 13, 2024

The Midcounties Co-operative has been recognised for its continual focus on being a responsible business, whether that be its aim to reduce its carbon footprint or helping young people in to work.

Operations 98

Operations Improvements Retail 98

RetailWire

MAY 13, 2024

AMC Entertainment Holdings Inc. recently unveiled its first-quarter report, showcasing positive results. Revenues surpassed analyst expectations by 4%, totaling $951 million.

Marketing 98

Marketing 98

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Practical eCommerce

MAY 13, 2024

A serial entrepreneur looks back. Employees and attitude drove his success — more than the products or services. The post Lessons from Building a People-first Culture appeared first on Practical Ecommerce.

eCommerce 94

eCommerce 94

RetailWire

MAY 13, 2024

In a decisive move reflecting mounting frustrations among workers, members of the International Association of Machinists and Aerospace Workers’ (IAM) Coalition of Organized Retail Employees (IAM CORE) have overwhelmingly approved a strike at the Apple retail store in Towson, Maryland.

Retail 95

Retail 95

Profitero

MAY 13, 2024

Setting the stage for success through shopper understanding and omnichannel KPIs Omnichannel analytics is the key to providing a seamless and integrated customer experience across various channels. This includes brick & mortar stores but also online platforms, mobile apps, social media, and any other touchpoints where customers interact with a brand.

Omnichannel 78

Omnichannel Social Media Mobile Customer Experience 78

RetailDive

MAY 13, 2024

The company expects to deploy thousands of its screen-equipped carts in grocery stores by the end of 2024, CEO Fidji Simo said.

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payment Services

Practical eCommerce

MAY 13, 2024

The warehouse automation industry remains focused on massive companies, but efforts toward smaller companies could offer growing brands more fulfillment options. The post Robots Are Coming to Ecommerce SMBs appeared first on Practical Ecommerce.

eCommerce 86

eCommerce Fulfillment Shipping 86

RetailDive

MAY 13, 2024

The toy company plans to sell all of its U.S. and Canadian assets to Backyard Products.

Toys 126

Toys 126

RetailWire

MAY 13, 2024

A TikTok video showcasing a Tennessee woman surprising her husband with a birthday celebration at Costco has gathered more than 11 million views.

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RetailDive

MAY 13, 2024

The move is part of a broader brand refresh that is intended to modernize the 65-year-old resort apparel company.

Apparel 110

Apparel 110

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Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

Retail

RetailWire

MAY 13, 2024

As the summer approaches, Amazon Beauty is rolling out its much-anticipated Summer Beauty Haul.

Fashion 111

Fashion 111

RetailDive

MAY 13, 2024

AM by You, which uses generative AI, allows consumers to create their own customized bralette and panty set.

Consumer 107

Consumer Customer 107

SheerID

MAY 13, 2024

Getting a gated offer in front of new audiences can be challenging. SheerID can help you find the right solution to meet your marketing goals.

Marketing 78

Marketing Blog Customer 78

RetailDive

MAY 13, 2024

Cynthia Williams was most recently president of the Wizards of the Coast and joins the company during a time of C-suite change.

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98

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

SheerID

MAY 13, 2024

SheerID’s Privacy Information Management System is in compliance with the stringent standards of the ISO and the IEC.

Information 78

Information Management Customer Marketing 78

RetailDive

MAY 13, 2024

But the firm warns that a slow return to the office may worsen declining paper and printer sales and that printing won’t return to pre-pandemic levels.

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RetailWire

MAY 13, 2024

T-Mobile, AT&T, and Verizon have all been slapped with a fine.

Mobile 111

Mobile 111

RetailDive

MAY 13, 2024

The lawsuit states that the hedge fund reaped a short-swing profit weeks before the retailer's bankruptcy. Hudson Bay disputes the claims.

Retail 88

Retail 88

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology