Remove 2027 Remove Customer Retention Remove Mobile Remove Shopping Carts
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 258
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Top Customer-Driven B2B eCommerce Trends

GetElastic

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146
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Email Marketing Statistics [2022]

AcquireConvert

Email marketing is the practice of sending personalized emails to groups of customers in your list — usually with the aim of customer education, customer acquisition or customer retention. Educating customers about products and services (“lead nurturing”). Advising customers of a “back in stock” product .