B2B Customer Retention How To Multi-channel 
Omnisend
JANUARY 8, 2024
Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue.
Kissmetrics
AUGUST 6, 2021
It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. How do you do that?
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Kissmetrics
SEPTEMBER 8, 2020
Do you know how to choose the right agency? If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. If you’re focused on B2B sales, you’ll want a B2B specialist.
Retail TouchPoints
MARCH 30, 2023
He and Lars Peterson, CEO of Uniform.dev , discussed the benefits of composable commerce and offered advice on incorporating it into retailers’ IT development during From Preaching to Practice: How to Harness the Power of Composable Commerce. Retailers] have to get their transaction engines to the cloud to achieve those visions.”
BigCommerce
AUGUST 8, 2017
Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal.
Kibo
MAY 14, 2014
Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.
ROI Revolution
MARCH 2, 2021
On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. COVID-19 + ecommerce: B2B stats. Published March 12, 2020.
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