B2C Consumer Customer Experience eCommerce Technology 
Retail TouchPoints
FEBRUARY 1, 2022
Consumer expectations have become even more demanding. Another example set to launch next year is an endeavor by Combs Enterprises with Shop Circulate , a curated digital marketplace that allows consumers to discover and buy products exclusively created and sold by Black entrepreneurs. The Year of the Seller. Jim Stirewalt is the U.S.
Kibo
SEPTEMBER 30, 2022
In the current economic environment, inflation is the overarching factor affecting all economic actors, from consumers to workers to B2B companies. There will also be indirect effects for B2B companies as falling consumer demand impacts B2B customers, who in turn stop spending as much as they have done in the previous period.
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Kibo
AUGUST 18, 2022
Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 These factors are placing tremendous pressure on consumers, and the recent slowdown in eCommerce sales growth may point to a generalized reining in of spending. Why online retailers should continue to invest in eCommerce technology.
GetElastic
OCTOBER 15, 2018
Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences.
Kibo
AUGUST 23, 2022
When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys.
Kibo
FEBRUARY 24, 2022
Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences.
BigCommerce
AUGUST 10, 2018
Deploy a headless commerce model , the newest and increasingly most successful. Outside of the B2B scope, the main purpose of this strategy is to build a brand with high customer lifetime value, i.e. a fantastic customer experience from awareness through retention. You’ll need a full funnel customer experience.
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