An Beginner’s Guide To Creating A Customer Loyalty Program In 2020
Ecommerce Platforms
NOVEMBER 11, 2019
A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. A key metric to factor in is the customer retention rate.
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