Case Study Customer Loyalty Customer Retention Small Business Retail 
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.
Smile.io
FEBRUARY 16, 2023
As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.
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