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Top Market-Driven B2B eCommerce Trends of 2021

GetElastic

Google recently partnered with The Boston Consulting Group (BCG) to research how mobile has been impacting B2B customers and organizations. Key data shows that: Mobile influences an average of over 40% of revenue in leading B2B organizations. Prioritizing channels with larger contributors to current traffic.

B2B 145
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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

BOPIS, meaning Buy Online, Pickup In-Store, is an order fulfillment option that helps retailers connect their e-commerce channels with their brick-and-mortar storefronts. Turning your storefronts into local return centers gives your business advantages over purely online competitors. Payment, return, and exchange policies.

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56 Experts Uncover the 13 Quickest Ways to Increase Ecommerce Sales

BigCommerce

Their advice includes: Tips on engaging with your customer to grow net new sales and recurring sales. How to increase recurring revenue – and hit $1M in annual sales. Engage with your customers. Just by replying to your customers questions and comments on social media it will help you drive more sales.

eCommerce 420
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How to Increase eCommerce Conversions During the 2018 Holiday Season

Kissmetrics

Customers get exactly what they want in less time and with less effort. We see this kind of machine learning used in: Chatbots for customer service or “conversation agents”. Payment handling and order processing. That’s because additional payment methods reduce friction during the checkout process.

eCommerce 185