Comparison Shopping Customer Loyalty Order Fulfillment Shipping 
Retail TouchPoints
JUNE 8, 2021
Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping.
Retalon
SEPTEMBER 22, 2021
Buy Online, Pickup In-Store (BOPIS) retail strategies offer enormous upside for retailers and customers alike. Major retailers survived 2020 by transforming how they got their products into customers’ hands. Customers can reserve an item from an online inventory. Another major draw for customers is avoiding shipping costs.
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