Conversion Optimization Customer Loyalty Shipping Survey 
BigCommerce
JUNE 27, 2017
Using conversion optimization techniques and methods, it is possible to identify the areas of your site that affect credibility. Qualitative research can help you identify your customers’ needs and what they want to hear or get. Competitive analysis is an integral part of every conversion optimization program.
BigCommerce
MAY 25, 2018
Two-day shipping. And Amazon isn’t alone in their commitment to generating outstanding results through conversion optimization. With an astonishing amount of choices available in just about every industry, Amazon and Netflix realize that generating customer loyalty is critical. 1-click ordering. Project management.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ROI Revolution
MARCH 2, 2021
21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ).
ROI Revolution
OCTOBER 1, 2020
BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. According to an Adobe consumer survey, 33% of consumers have received online orders later than expected and 30% prefer BOPIS or curbside pickup over delivery.
ROI Revolution
NOVEMBER 4, 2020
64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. While over half (54%) of executives surveyed in April expected profits to decrease over the next six months, that number is down to 31% now – the lowest it’s been since the beginning of the pandemic.
ROI Revolution
AUGUST 4, 2020
In the UK, 35% of all online purchases during the lockdown period were made via Amazon, with one-fifth of survey respondents saying they now have a higher intent to purchase from Amazon post-pandemic. Due to COVID-19, merchandising, fulfillment, and shipping have been major concerns of brands large and small for the past several months.
ROI Revolution
DECEMBER 3, 2020
The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. 23% of executives still expect a decrease in customer demand over the next six months.
Expert insights. Personalized for you.
275 
Let's personalize your content