Conversion Optimization Customer eCommerce Analytics Web Design 
BigCommerce
JUNE 27, 2017
Due to shoppers’ tendency to form their opinion based on their first exposure to the website, web design is the area where no expense (within reason) should be spared to make your website look as professional as possible. Qualitative customer research can indicate what parts of the website are creating friction with shoppers and why.
BigCommerce
DECEMBER 20, 2017
Community Building, Customer Engagement & CRM. Mobile Optimization. CRO & Data-Driven Optimizations. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience. What is customer experience? Customer experience historically has involved WOW’ing the consumer.
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