Remove Customer Data Remove Knowledge Base Remove Multi-channel Remove Multichannel
article thumbnail

The Best Help Desk Software for Ecommerce

Ecommerce Platforms

The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. A help desk software solution organizes all requests for guidance and help from different channels into one environment, so you can track your interactions with customers over time.

eCommerce 104
article thumbnail

The Best Help Desk Software for Shopify

Ecommerce Platforms

Enterprise : The custom plan allows you to build the service you need using the Gorgias team to guide you. Pros: Fantastic multi-channel issue tracking. Suitable for automation to improve customer service. You can connect your agents and serve your customers on virtually any channel in no time.

Shopify 104
article thumbnail

TradeGecko Pricing (Aug 2020): Everything You Need to Know

Ecommerce Platforms

This cloud-based inventory management and order management tool supports multichannel companies and modern online brands. Combining sales, manufacturing channels, currencies, and locations, TradeGecko ensures that every order, customer, and product is easy to track. 2 sales channel integrations.