Kissmetrics

MARCH 29, 2018

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? It’s a worthy investment. Engagement).

Customer Retention 205

Customer Retention Customer eCommerce Merchant Services 205

Ecommerce Platforms

JANUARY 13, 2022

They discovered the incredible benefits of selling Photoshop (and all of their other software) as a monthly/yearly subscription instead of a onetime payment product. And those benefits ring true for just about every subscription business: Subscriptions attract more customers. You're not wasting inventory that customers don't want.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Smile.io

FEBRUARY 7, 2023

To the now looming recession and an increase in prices of everyday goods and services that every consumer is feeling. In an economy where costs matter more than anything, to avoid the race to the bottom is to pull the right levers on the customer experience side. Ecommerce has gone from waves of highs and lows over the years.

eCommerce 95

eCommerce Shipping Costs Merchant Services Social Media 95