ESW

FEBRUARY 5, 2020

Payment Processing A 2019 study by Internet Retailer, BlueSnap and Kount found that one of the biggest challenges for U.S. retailers looking to enter foreign eCommerce markets is currency and payment processing. It will also help to improve the customer experience, too.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

ROI Revolution

JUNE 7, 2018

The answer is simple… customer experience. From the beginning, they invested heavily in customer service. Seth finished his presentation with a powerful message to marketers: if failure is not an option, neither is success. He mentioned that last year, Amazon was responsible for 42% of all US online retail sales.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

BigCommerce

DECEMBER 20, 2017

Ecommerce Growth Strategies For 2018. Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Community Building, Customer Engagement & CRM. Localization, Personalization and Customer Experience.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Inflow Insights

DECEMBER 3, 2019

Monetate and Certona are respectively rated the #2 and #1 Personalization Providers according to the Internet Retailer Top 1000. In the process of writing this article Kibo Commerce (which owns Certona) actually acquired Monetate. Certona: Use Cases & Unique Features.

eCommerce 144

eCommerce Recommendation Management Customer Experience 144

BigCommerce

FEBRUARY 23, 2018

What is a Customer Loyalty Program? Customer loyalty refers to a customer’s willingness to work with or buy from a brand repeatedly as a result of positive customer experience, satisfaction, and the value the customer gets from the transaction. Who Needs a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378