Customer Retention Department Stores Omnichannel Online Retail 
Retail TouchPoints
MARCH 13, 2024
The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Where else are my customers shopping?
ROI Revolution
AUGUST 5, 2021
Total retail sales were up 11% year-over-year this June, a 10.4% Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. When it comes to large retailers and department stores, 58.2% increase over 2019.
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ROI Revolution
DECEMBER 2, 2021
Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. Online sales for Gap were up 54% in 2020, while total sales declined 15.8%. increase over 2019.
ROI Revolution
JANUARY 5, 2022
of all retail sales. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors.
ROI Revolution
JULY 1, 2021
month-over-month in April while department stores saw 68.2% Online sales for Gap were up 54% in 2020 , while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. saw significant online growth last year, as well. more with online retailers this holiday season , a total of $198.73
ROI Revolution
JUNE 1, 2021
Online sales for Gap were up 54% in 2020 , while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. saw significant online growth last year, as well. Online sales for Kohl’s were up 41% in 2020 , with 40% of online orders picked up in-store. That’s a 26.1% year-over-year.
ROI Revolution
OCTOBER 7, 2021
Online sales for Gap were up 54% in 2020, while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. saw significant online growth last year, as well. Online sales for Kohl’s were up 41% in 2020, with 40% of online orders picked up in-store. increase over 2019. sales growth.
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