iVend

AUGUST 10, 2022

Consider an exercise clothing retailer who runs yoga classes in their brick-and-mortar store, or a kitchen equipment brand that runs cooking demonstrations. Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

ESW

MARCH 26, 2019

Multichannel is vital for captivating consumers and keeping them engaged from first impressions to the eventual point of sale.” At the very least, the popularity of in-store pickup means retailers of all shapes and sizes should bring as much flexibility to customer interactions as possible.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

ROI Revolution

JANUARY 5, 2022

With at-home workout participation up 72% YoY, home exercise brands are thriving in the face of COVID-19. Many retailers saw huge spikes in online sales in 2020 due to the pandemic, with Best Buy seeing 105.5% ecommerce sales growth, Target 103.5%, and Kroger 79.2%. Marketing to consumers in a post-pandemic world.

eCommerce 78

eCommerce Social Media Payments Payment Services 78