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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

Today’s online shoppers have already formed certain intuitive expectations when it comes to services offered by these ecommerce platforms, such as transparent pricing and product information, on-time order fulfillment, timely email/SMS notifications and of course, a quick and easy payment process. No Compatibility with Social Media.

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5 Subscription Marketing Strategies You Should Implement

FastSpring

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Essentially, that’s the beauty of subscription business models. Benefits for Subscription Businesses. Increased Customer Retention.

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How to Start a Subscription Business that Works

Ecommerce Platforms

There's a reason so many subscription-based business models seem to be popping up. It's tough to break through with a successful product, but the rewards are enormous, with cash flow benefits, brand loyalty, and clear revenue projections on a regular basis. Guaranteed, Recurring Revenue. Saas Subscriptions.

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Ecommerce Development for Small Businesses: How to Get Started

MagentoBrain

With an online store, small businesses can sell to customers anywhere in the world, breaking down geographical barriers that traditional retail may face. This can lead to increased sales and revenue, which can help small businesses grow and expand their operations.

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6 Tips to Prepare Your Dropshipping Business for the Holiday Season Surge

lateshipment

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. This shows how holiday season purchases still hold immense value despite the pandemic and can be a game-changer for your dropshipping store. Such personalized experiences can go a long way in building customer retention.

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.