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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

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12 critical KPIs for multichannel ecommerce

GetElastic

Because we’re now living in an ecommerce world where multichannel is mainstream. You have a general sense that multichannel is working well for your ecommerce brand. Here’s a guide to keep them all straight: Multichannel: bringing marketing, sales and fulfillment together. This is where metrics come in.

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Top Ecommerce Niches of 2019

ecomdash

Unless you drop ship products, storing 100s of SKUs in a warehouse isn’t economical, especially with storage fees on the rise. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Choose items that are easy to ship and not fragile.

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[Guest Blog] Top Finance Tips for High-Volume E-Commerce Businesses

ChannelAdvisor

While reaching new customers is always important, too often e-commerce businesses overlook the value of what they already have — their existing customers. . Historically, acquiring a new customer can be anywhere from five to 25 times more expensive than retaining an existing one.

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[Guest Blog] Top Finance Tips for High-Volume E-Commerce Businesses

ChannelAdvisor

While reaching new customers is always important, too often e-commerce businesses overlook the value of what they already have — their existing customers. . Historically, acquiring a new customer can be anywhere from five to 25 times more expensive than retaining an existing one.

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Ship-to-Store Breaks Down the Barrier Between Physical and eCommerce Retail

ESW

Ship-to-store is not exactly a new phenomenon in eCommerce. Walmart chose to build its Pickup Today program instead of expanding free shipping options way back in 2011. Is ship-to-store still relevant as online shopping and digitally native brands become increasingly popular? Ship-to-Store as a Bridge for Big Brands.

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What is Shopify & How Does Shopify Work?

Ecommerce Platforms

The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Transferring your customers’ sales to the supplier means you don't have to bear the burden of shipping or holding large amounts of inventory. Customer support. SEO snippet.

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