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How bonuses and incentives help customer retention 

365 Retail

Many companies gauge their performance by evaluating new client acquisitions or expanding their customer base. The larger the number of customers, the more successful they consider themselves a business. What is customer retention? What is customer retention? Why is customer retention crucial for businesses?

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Bundling matters: why telecom companies seek an API-based commerce solution

GetElastic

“While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk. Customers were drawn by the promise of simple, unlimited plans and then delighted by special offers. Accelerated time-to-market.

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How Natural Language Generation Can Help Your Digital Marketing

Kissmetrics

However, natural language generation is beneficial for a range of other sectors , including: Finance and data analysis: For report creation Healthcare: For interpreting data and creating medical reports E-commerce and retail: Produce accurate product descriptions and improve the overall customer experience Journalism: Create and update news reports.

Marketing 362
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30 B2B ecommerce experts to follow

GetElastic

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. He specializes in strategy and analytics with a proven ability to collaborate with IT teams to deliver new and improved customer experiences. Twitter LinkedIn. LinkedIn articles.

B2B 163
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Contact center outsourcers move strongly to omnichannel—brands’ attitudes need to catch up to that change

Forrester Omnichannel

Customers frustrated with offshore accents, agents with no power to actually solve problems, and overly scripted interactions have complained, sometimes loudly, about the practice. That focus on efficiency left little room for the types of excellent service that built customer loyalty. contact center. omnichannel.

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Omnisend vs SMSBump: a feature-by-feature comparison

Omnisend

SMS feature Omnisend SMSBump Known for Seamless omnichannel integration, automation, SMS list builder, and excellent customer suppport. There is also a popup builder that lets you customize your popups and forms. However, there is no drag-and-drop functionality and customization is more of a manual process.

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Cannabis SMS Marketing : A Guide For Dispensaries

Korona

All kinds of industries use SMS marketing to increase sales, bring back lost customers, and promote discounts and loyalty rewards. To make the most of your text blasts, consider utilizing segmented marijuana product purchase history to target customers more precisely. The marijuana retail business is no exception.