Retail TouchPoints

APRIL 16, 2024

In 2023, more than 1 billion customers in the U.S. The new channel also will feature Amazon’s “Shop the Show” technology , which enables customers to more seamlessly browse, shop and engage with the content they’re watching on the TV screen by using their mobile device.

Social Media 130

Social Media Home Shopping Mobile Channel 130

Steve Dennis

JANUARY 14, 2020

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Of course by definition the customers that like a brand the best tend to do everything more.

Omnichannel 99

Omnichannel eCommerce Retail Multichannel 99

Steve Dennis

JANUARY 4, 2019

At the final session of our retreat then CEO Arthur Martinez made a bold–and as it turns out rather prophetic–statement which went something like this: “the future of Sears will be dictated by our ability to meet our customer’s needs anytime, anywhere, anyway.” Customers don’t care about channels.

Omnichannel 115

Omnichannel eCommerce Retail Multichannel 115

Retail TouchPoints

OCTOBER 11, 2023

Gem Shopping Network (GSN ) has carved a unique space in the shoppable media market: Its primary business is still conducted via linear television, akin to the Home Shopping Network and QVC, but it also is growing significantly through connected TV (CTV) and streaming platforms like Apple TV, Roku and YouTube.

Jewelry 264

Jewelry Payment Services Payments ACH 264