Omnichannel Retail Index Spotlights 4 Investment Areas
Retail TouchPoints
JULY 20, 2022
Department Stores ( 66% ) and Home & Houseware ( 65.9% ) followed closely behind, showing that verticals with high SKU counts have the most to gain from omnichannel capabilities. We used to talk about multichannel, then it was omnichannel. Now it’s really just shopping.
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