5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’
Retail TouchPoints
MAY 5, 2021
For example, a bespoke clothing boutique that majors in providing a personal VIP experience may find its UCC functionality constraining in ways that a multi-department store offering clothing lines may not. Trend 5: Advanced tools and enhanced management empower workers and deliver universal best practices.
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