lateshipment

OCTOBER 3, 2023

The post-purchase phase is something that has been unwillingly neglected by most e-commerce businesses, as they consider the package to be the onus of third-party shipping carriers, once the order is marked “shipped”. Remember, investing in your post-purchase journey is key to winning lifelong relationships with your customers.

Shipping Costs 130

Shipping Costs Customer Experience Shipping eCommerce 130

Retail TouchPoints

JULY 15, 2022

Optimizing to transactions — that’s the unlock here,” said Quentin George, Partner at McKinsey and leader of the company’s Commerce Media Practice. But there is one reason that tops them all — retail media offers a straight-line connection between ads and actual purchases.

Retail 267

Retail Download Marketing Customer Experience 267

365 Retail

AUGUST 11, 2023

The report shows 45% of the retail and e-commerce brands polled are now experiencing customer churn rates of 51% or higher, while 18% see 51-60% churn and 14% report a churn rate between 61-70%.

Customer Retention 52

Customer Retention Customer eCommerce Retail 52

Wiser

DECEMBER 28, 2018

Taking a lesson out of the real estate broker’s handbook, Odd-Even pricing can be used to imply the value of a particular item. . For example, Apple offers similar technologies at various price points. Strategy No. 1: Odd-Even . 9.99: Uneven or.99 99 pricing conveys a good value while also potentially being the lowest price.

Merchant Services 68

Merchant Services Consumer Online Retail Definition 68