article thumbnail

Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Creating a Frictionless Returns Process. Fostering Systems Integration and Visibility. Next Steps.

article thumbnail

Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 214
article thumbnail

The State of eCommerce Subscriptions in 2020

ESW

Subscription services exploded, eCommerce adoption increased. Then a global pandemic upended retail and brought the world to a standstill. Few will be surprised to hear that, with most of the world sheltering at home, a retail model that delivers products directly to customer doors has done particularly well.