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Leveraging 2020 Ecommerce Trends to Improve Strategies

UpSellIt

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. How You Can Take Action.

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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. Save on customer support costs and give your team time back. How Chatbots work. Image: Chatteron.io Bank of America.