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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

The first step is choosing the right AI technology that integrates seamlessly with your existing systems, whether it’s your customer relationship management platform or customer service software. The next stage is integrating AI into internal processes before rolling it out in customer-facing applications.

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Retail SMS Marketing – The Power of Text Message Marketing in 2021

Korona

businesses, it’s essential to be compliant with the Telephone Consumer Protection Act (TCPA) and follow all guidelines from the Cellular Telecommunications and Internet Association (CTIA). Modern technology makes segmenting your audience remarkably easy: Location-based campaigns. Abandoned cart reminders.

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17 B2B Ecommerce Companies Taking Advantage of a $6.7 Trillion Opportunity (+ How Your Brand Can, Too)

BigCommerce

With 24/7 chat technology that can turn an online chat on your store into a text on your phone, the new generation can communicate efficiently and effectively in their preferred communication channel: text, Facebook messenger or a variety of other options. Use technology to solve ongoing customer challenges.

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