365 Retail

JUNE 5, 2024

In such a landscape, building strong customer loyalty is a necessity for retail businesses, and one of the most effective tactics they should have in their marketing toolkit is loyalty programs. What is a customer loyalty program? Both brands are incredible case studies when it comes to fostering customer loyalty.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 269

Technology Retail Customer Experience Presentation 269

SellBrite

FEBRUARY 11, 2019

This tactic works because research shows that customers expect personalized experiences. When brands position themselves as partners in the shopping journey, it: reinforces the brand/customer relationship. improves the customer experience. promotes customer loyalty and. increases retention.

eCommerce 81

eCommerce Shipping Costs Social Media Shipping 81

Retail TouchPoints

NOVEMBER 14, 2023

Building a Michelin-Star Customer Experience Without the right data — and enough of it — all the AI tools in the world won’t lead you to a single meaningful customer insight. Artificial intelligence alone won’t unlock your organization’s potential. In fact, the secret to your success is already in your grasp.

Retail 231

Retail Customer Loyalty Technology Consumer 231