Ecommerce Platforms

APRIL 30, 2019

However, it was not until 2008 that Shopify began making profits as a SaaS solution for online businesses. Although the whole platform is a complex multi-featured engine, it’s structured to deliver in a simple, systematic way. All things considered, Shopify is particularly outstanding in multi-channel selling.

Payment Services 142

Payment Services Shopify Merchant Services Payments 142

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Chat blasts” and drip campaigns. Live chat takeover.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

GetElastic

SEPTEMBER 9, 2019

Analyzing over 20 years of live chat transcripts, LivePerson found 69% of chats and calls could be handled quickly by bots, and Nielsen found 56% of online shoppers say they prefer to resolve issues through messaging apps than call customer service. Choose your Channel(s). In-chat payments. Live chat takeover.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

Ecommerce Platforms

JULY 8, 2019

Employee management: In addition to multi-user access, your POS software should come with functionalities for managing your employees and tracking their performances. Customer Support: Focus on POS software providers with solid customer support framework, comprising of responsive agents who can be accessed via multiple channels.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169