Retail TouchPoints

JUNE 5, 2024

About two-thirds of companies plan to invest more in AI in the next six months, and 60% of commerce leaders recognize the value of AI in boosting customer experience to provide a competitive advantage. In 2024, AI will continue making retail and commerce more customer-centric through conversational commerce tools.

eCommerce 287

eCommerce Recommendation Customer Experience Technology 287

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City also will support the partnerships with its customer service, private label products and white-glove consumer electronics experience. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

Electronics 272

Electronics Consumer Electronics eCommerce Consumer 272

Retail TouchPoints

JULY 27, 2023

Dollar General is adding more than 100 new items to its private label brand, Clover Valley , as part of its “Food First” initiative to provide customers with healthier options including more food items and fresh food. Customers shared that they believe in the quality and equity of Clover Valley and were receptive to more innovative products.

Fulfillment 232

Fulfillment Supplies Customer Consumer 232