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AI Remains Transformative Within the Ecommerce Space in 2024

Retail TouchPoints

The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% Determining how and where to implement this technology to drive ROI remains a significant challenge. In 2024, AI will continue making retail and commerce more customer-centric through conversational commerce tools.

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Why LUSH Traded Social Media for a New Era of Collaborative Storytelling

365 Retail

For example in the UK, for the launch of Lush x Stranger Things, Lush had its most engaged tweet of all time, since the brand account was created in 2009, when posting a sneak peek. That said, where Lush remains to have a presence on socials, it has seen some big community reactions.