Optimizely

AUGUST 14, 2018

But few brands are lucky to attain the ranks of true customer loyalty. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. Loyalty program engagement is on the decline , and active use of loyalty programs is decreasing by 2-3 percent per year.

Customer Loyalty 268

Customer Loyalty Customer Social Media Events 268

SellBrite

AUGUST 8, 2018

We’ll explore how strategies like social media engagement and the resolution of a clear customer problem help boost sales and customer loyalty. Founded in 2011, Ipsy is the brainchild of YouTube beauty vlogger Michelle Phan, Marcelo Camberos, and Jennifer Jaconetti Goldfarb. Let’s dig in!

eCommerce 105

eCommerce Social Media Clothing Customer Loyalty 105

ChannelAdvisor

JULY 3, 2017

The Portas Review, published in 2011, stood out in the retail world for many reasons. For Portas, it is essential to know your customer. This means knowing who your target customer is and how you appeal to them. Customer Loyalty. ” And customer experiences will only get more important with time.

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

BigCommerce

FEBRUARY 13, 2018

2011 Google Wallet launches as an online payment system. 2011 Facebook launches sponsored stories as a form of early advertising. 2011 Stripe launches. This strategic move helped boost customer loyalty and incentivize repeat purchases. 2011 – Google Wallet introduced as digital payment method.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

GetElastic

MAY 14, 2019

Reputation building begins with creating the brand and making it visible through: Having a website Having social media profiles on Facebook Twitter, and Instagram Monitoring what people are saying. Businesses should strive to have at least one social media profile. Linking back to those review sites is also recommended.

Management 140

Management eCommerce Social Media Payment Services 140

Ecommerce Platforms

NOVEMBER 9, 2018

Use the power of social media to promote yourself. Full Review » Visit Website » Free Trial From $15 Social Media Tools Mobile Commerce. Full Review » Visit Website » Free Trial From $19 Mobile Friendly Customizable Themes Coupon Codes Social Integration. products you recommend. ?

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Kissmetrics

APRIL 10, 2018

Facebook Messenger originally began in 2011 as a messaging app for Facebook users. Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Watch what your customers struggle with and how they respond to new ideas.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225