Ecommerce Statistics
Ecommerce Platforms
APRIL 28, 2018
Econsultancy, 2012). online shoppers engage with live chat features.(Ladesk,2017). 63% of millennials prefer to have their basic customer support questions answered by chat versus traditional channels. 50% of Shoppers aged 55+ have never used live chat. Website shoppers who utilize chat are worth 4.5
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