The hybrid customer experience may be the key to your eCommerce success
GetElastic
SEPTEMBER 16, 2021
In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Today, in 2021, companies that can build and deliver strong multi-channel engagement for their customers can actually see a 9.5% Customers can order cars online and have them shipped to their homes.
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