How Will Online Buying Evolve in 2022 and Beyond?
GetElastic
OCTOBER 18, 2021
The buyer trend for more online and digital experience was already present in the market pre-pandemic, which is why some were ahead of the game as early adopters, but why companies did not prioritize would be interesting 2020 hindsight to learn from. Buying behavior has shifted and we the buyer are expecting better, multi-channel experiences.
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