Remove 2024 Remove Customer Experience Remove Magazine Remove Payments
article thumbnail

How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “We

Gifts 220
article thumbnail

7 Major Digital Marketing Trends in 2023: Optimize Customer Experience With AI

MagentoBrain

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

article thumbnail

2023 NRF’s Big Show: Key Takeaways

Liveintent

Sessions tackled pressing retail industry issues, specifically the importance of personalization to drive relevance and improve the customer journey and how data and technology can improve customer experience, conversion, and retention. We’ve come a long way since then.