Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024
Retail TouchPoints
JANUARY 3, 2024
A Proactive Approach: A Returns Experience Focused on Customer Convenience Imagine a woman who orders a dress online only to find that it doesn’t fit. First, she has to figure out the return policy, which can be buried in fine print. She faces a return process that’s anything but straightforward.
Let's personalize your content