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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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How an Omnichannel Approach Can Build a More Diverse Customer Base

365 Retail

But what exactly is omnichannel and how can online retailers adapt to meet ever-changing consumer habits? Simply put, omnichannel commerce is a strategic approach to retail that focuses on delivering seamless customer experiences – whether the shopper is buying online from a mobile device, on a computer, or in a physical store.

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What is Order Management? The Enterprise Retailer’s Guide to Processing, Fulfillment, and More

Fabric

According to Insider Intelligence, 24% of retail purchases are expected to take place online by 2026. According to another survey, 85% of online shoppers said that a poor delivery experience would prevent them from ordering from an online retailer again. That’s where modern order management comes into play.

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New to Retail: BOPIS Free Shipping

OrderDynamics

First of all, for anyone not familiar – BOPIS is the acronym for ‘buy online pickup in-store’ It is also known as in-store pickup, click and collect , store pickup, and BOPUS (Buy Online Pick Up In-store). In essence, the key is the online and pick up parts. Target is an omni-channel retail champion.

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2021 Technology Predictions for Retail Industry

iVend

However, innovation didn’t stop evolving, online retail boomed more quickly than ever before and delivery infrastructure became super sophisticated. Here are our predictions on the tech trends that will shape retail in 2021. billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026.