Remove 2027 Remove Customer Experience Remove Customer Loyalty Remove Customer Retention
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Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy

Retail TouchPoints

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Interview with Contentsquare CMO Jean-Christophe Pitié RTP: What was your one big callout from your 2024 Digital Experience Benchmark Report? Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

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9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027

365 Retail

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customersexperience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. greater than their investment.

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ecommerce in Nigeria – tips for success

Payoneer

With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027. billion in 2023, with a projected annual growth rate of 6.33% (CAGR 2023-2027). This will help build customer trust and credibility and ultimately increase customer retention and loyalty.