2030 Customer Experience Shipping Small Business Retail 
Retail TouchPoints
JUNE 14, 2023
Nearly every major retailer has embraced consumer demands for quick and easy delivery. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. If adopted, the retail delivery fee would go into effect Jan.
Retail TouchPoints
SEPTEMBER 23, 2020
Research from Accenture shows that consumers are buying 72% more environmentally friendly products than they were five years ago, while IBM and the National Retail Federation found buyers are willing to pay around 35% more money for products from eco-friendly brands. The age of waste is over; the age of responsible business has begun.
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