RSP21 Reveals Top Growth Drivers for the Post-COVID Era
Retail TouchPoints
SEPTEMBER 21, 2021
Agile CRM: How to Adapt to Changing Consumer Preferences and Win Customer Loyalty. Jennifer Ives, SVP of Global Partnerships for 3Pillar Global, discusses why strong customer retention is the basis for successful customer acquisition: “COVID created a retention need for retailers, and customer service is key.
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