Optimizely

NOVEMBER 1, 2018

Both of the above are examples of B2C products, but the length of the sales cycle is very different for the two products. If your brand sells an expensive or niche product with a long B2C sales process, you have to think about your marketing differently long-term. Use content marketing throughout long B2C sales cycles.

B2C 354

B2C Marketing B2B Article 354

Kissmetrics

NOVEMBER 30, 2020

The Top 7 Options for Customer Service Software. How to Choose the Best Customer Service Software for You. All-in-one systems encompass different types of software, including: Customer relationship management (CRM): CRMs focus on sales and interacting with people to bring them in as customers and retain them long-term.

Live Chat 239

Live Chat Customer B2B Social Media 239

Ecommerce Platforms

AUGUST 17, 2022

Magento is a highly scalable solution for content management, where you can handle both B2B and B2C business needs from one convenient space. This CMS software may be a little more complicated for beginners than some of the other options covered so far, but it’s great for offering customized experiences online.

Management 104

Management Payment Services Magento SEO 104

Ecommerce Platforms

JANUARY 4, 2023

Within the Enterprise pricing package, companies can access all the tools they need for unparalleled and unique customer experiences. Plus, for beginners, BigCommerce has a range of knowledge base articles and how-to guides available for step-by-step instruction. Exceptional flexibility for any front-end experience.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Kissmetrics

AUGUST 6, 2021

With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

GetElastic

JUNE 9, 2022

fared well among customer service response and problem solving tailored to the client. Dynamic Yield helps companies quickly build and test personalized, optimized, and synchronized digital customer experiences. Their ideal customers are high growth B2B and B2C retailers in the $100M+ total revenue bracket.

eCommerce 78

eCommerce Recommendation Mobile Customer Data 78

AcquireConvert

NOVEMBER 3, 2021

Engage customers with promotions (discount codes) and gift card management. Vast app ecosystem to improve the customer experience, marketing, store management, etc. Control product and price visibility on signup, B2B buyers, B2C only, POS only, etc. Insight into store traffic to help grow your store.

Shopify 36

Shopify Merchant Services Shipping Costs Payment Services 36