Retail TouchPoints
APRIL 17, 2024
Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Consider the application in ecommerce where gen AI-powered chatbots redefine customer interactions. Picture this: a traveler seeking a hotel near a lake for a specific activity.
GetElastic
MAY 20, 2022
Multichannel customer support. Growing B2B segment with enabled automation. Carve out your niche by knowing your customer. Successful brands create demand for their products by speaking to customers shared beliefs, lifestyles, and goals. Map the customer’s buying journey from end-to-end with specific touchpoints.
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Payoneer
FEBRUARY 22, 2023
The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. Payment service providers are investing in Nigerian electronic infrastructure projects, and debit cards from local banks are used by Nigerian travelers abroad.
GetElastic
SEPTEMBER 9, 2019
Ada’s sweet spot is supporting use cases that require collection of personal information within chat, such as secure customer data (with PCI, GDPR and PIPEDA compliance), and can provide replies based on customers’ orders, bookings, accounts, passwords and more. Secure customer data. Natural language processing.
GetElastic
NOVEMBER 11, 2021
Ada’s sweet spot is supporting use cases that require collection of personal information within chat, such as secure customer data (with PCI, GDPR and PIPEDA compliance), and can provide replies based on customers’ orders, bookings, accounts, passwords and more. Secure customer data. Multiple-language support.
ROI Revolution
DECEMBER 2, 2021
Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.
ROI Revolution
AUGUST 5, 2021
Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. March 2 update.
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