GetElastic

SEPTEMBER 2, 2021

While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers. Market Trends in B2B eCommerce. Time = Money. Source: J.D.

B2B 141

B2B Management eCommerce B2C 141

GetElastic

MAY 21, 2019

A successful B2B digital transformation doesn’t mean going from paper catalogs to artificial intelligence (AI) overnight. And as much as this phrase is overused, it really needs to be a “crawl, walk, run” venture for B2B organizations to succeed. . Resulting in an ecommerce catalog of more than 100,000 products and a million SKUs.

B2B 157

B2B eCommerce Merchant Services Supplies 157

GetElastic

OCTOBER 16, 2019

Great customer experiences are rooted in personalization , and the goal of “one experience per customer” through effective implementation of said personalization can transform B2B ecommerce solutions to deliver high ROI. The post Experience-driven commerce and its impact on B2B appeared first on Get Elastic Ecommerce Blog.

B2B 150

B2B Customer Data B2C Technology 150

GetElastic

NOVEMBER 26, 2018

With a market of that size, B2B organizations need to start planning now as to how they’ll compete for a piece of that trillion-dollar share.  In   In order to compete, companies must differentiate – and that comes down to the customer experiences they deliver.

B2B 136

B2B B2C Mobile Social Media 136

Forrester eCommerce

AUGUST 27, 2018

So far, GDPR compliance efforts have largely targeted customer data management, digital marketing, and security. It’s been a few months and the repercussions are yet to be fully realized, leaving practitioners anxious and wondering if they have fully prepared. However, […].

B2B 353

B2B Customer Data Management Marketing 353

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years.

B2B 52

B2B Subscription Customer Data Information 52

Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1.

B2B 78

B2B eCommerce Improvements B2C 78

Forrester eCommerce

JUNE 14, 2018

Last week I had the opportunity to speak at a dinner event with 20+ senior marketers and business partners that InsideView sponsored. We wanted to explore how well marketing and sales are facing up to new go-to-market challenges associated with buyer behavior change in general, ABM specifically.

B2B 264

B2B Marketing Events Customer Data 264

Groove

AUGUST 18, 2020

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Real-Time Customer Data. Data Science. Klaviyo Features.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Forrester eCommerce

AUGUST 26, 2020

CMOs are fully aware of the importance of customer data. The employee data tsunami is less obvious, though. Expect the lines between employee and customer experiences to blur. CMOs often own external communication, while chief human resources officers (CHROs) own internal communication.

Customer Experience 504

Customer Experience Customer Data Customer B2C 504

Ecommerce Platforms

JULY 12, 2021

Most B2B companies still choose to trade offline – currently, the offline B2B industry generates a massive $6.7TN annually. However, for smaller offline B2B businesses, moving to the online world is no small feat. The marketplace changes, customer needs shift, and technology evolves; in short, things online move fast.

Merchant Services 151

Merchant Services Payment Services B2B B2C 151

Groove

JUNE 25, 2020

The BigCommerce & HubSpot Integration by Groove Commerce helps you automatically sync all customer and order data from BigCommerce with Hubspot's smart lists and reporting tools. Sync order data into deals, and sync customer data from orders into contacts. Most recent order total. Lifetime revenue.

BigCommerce 349

BigCommerce B2C B2B eCommerce 349

Blue Acorn

SEPTEMBER 13, 2017

That’s what B2B ecommerce segmentation and personalization attempt to mimic. They watch for behaviors and collect demographic information, then address customers with relevant product offers and content as a salesperson would. A B2B ecommerce site without either isn’t much better than a digital catalog and an EDI.

B2B 60

B2B Payments eCommerce Magento 60

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Data Analytics.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

JULY 14, 2023

Generative AI can also analyze historical data and external factors like weather patterns and holidays to predict seasonal demand, enabling businesses to fine-tune their forecasting and adjust their inventory levels and promotional strategies. This helps minimize stockouts or overstocks during peak seasons.

eCommerce 244

eCommerce Order Fulfillment Fulfillment Multi-channel 244

Onilab User Guides

DECEMBER 21, 2018

Magento has been named a leader in the Forrester Wave: B2B Commerce Suites For Midsize Organizations, Q3 2017 [link] pic.twitter.com/dEaxKYI8Ga. Both client-side and server-side, these security holes put at risk both your store and your customers’ data. — Magento (@magento) August 31, 2017. XSS vulnerabilities.

Payment Services 45

Payment Services Merchant Services Payments Magento 45

GetElastic

MAY 16, 2019

Getting your B2B business ready for the digital era is no small feat. And just when you think you are done…you have to roll up your sleeves and get going all over again as business needs change and customer expectations evolve. B2B personalization is moving beyond serving relevant content, product, and pricing information to the user.

B2B 119

B2B Merchant Services Multi-channel B2C 119

Optimizely

NOVEMBER 1, 2018

Your buyers don’t just click on an Instagram ad and make an impulse purchase — it takes a lot more work and is more similar to B2B sales. However, the content your customers want to read today depends on exactly where they are in their buyer’s journey.

B2C 354

B2C Marketing B2B Article 354

Retail TouchPoints

AUGUST 24, 2022

Use the data you have to your advantage. Jason Hofmann is Digital River ’s SVP, Customer Success and Partner Enablement, helping clients built fast-paced, global ecommerce businesses. He has more than 20 years of experience focusing on driving global online commerce across B2B and B2C channels.

Payment Services 289

Payment Services eCommerce Shipping Costs Shipping 289

Retail TouchPoints

DECEMBER 23, 2022

Not only does it hinder repeat engagement and building loyalty, but anonymous shoppers also make it difficult to deliver a 1:1 personalized experience because no historical customer data exists.

eCommerce 261

eCommerce Shipping Costs Retail Recommendation 261

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells. Larger margins due to eliminating intermediaries .

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells. Larger margins due to eliminating intermediaries .

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

FastSpring

APRIL 23, 2024

Instead, the company bills itself as billing and financial operations for B2B SaaS, and the featureset is much more focused on back-end operations. Third-party integrations for recurring billing software, accounting, and more. Maxio (Formerly Chargify and SaaSOptics) Maxio is neither an MoR nor a payment gateway.

Payment Services 78

Payment Services Merchant Services Payments Subscription 78

Groove

NOVEMBER 25, 2019

This has allowed HubSpot to expand its service offerings - keeping its customers, and their customers, as the main focus. HubSpot can help B2B and B2C marketing strategy with three main tools: Marketing Hub, Sales Hub, and Service Hub. HubSpot isn’t just for B2B lead generation businesses. HubSpot Tools.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Kibo

APRIL 8, 2020

With the strain to be noticed felt even more keenly now, how can publishers maximize their own storefronts and enhance the B2C experience in addition to their existing B2B sales? It can not only help with near-term sales, but with customer data collection, too. Here Are Five Digital Upgrades to Make Right Now.

Books 108

Books B2C B2B Social Media 108

Optimizely

JUNE 10, 2020

Using a Customer Data Platform you can understand product performance and surface personalized recommendations through web modals and emails, driving more repeat purchases. Sometimes we forget, both in the B2B and DTC world, we are all people, and consumers want to see brands that act more like people rather than corporate businesses.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Retail TouchPoints

JULY 22, 2022

Where we’re headed is being at the forefront of customer behavior — leveraging implicit and explicit data points based on people’s preferences , whether that’s preference in brand, preference in size or preferences in style, and using that so when you come to ShopStyle you see an experience customized to you.

Fashion 290

Fashion Arts eCommerce B2B 290

FastSpring

SEPTEMBER 16, 2021

Beyond protecting customer data, your company can be at risk when taking money online. “What measures does it impose to assure it’s safe from scams, phishing, and other digital hacks, which can scare customers away? SaaS B2B sales management like digital invoicing, interactive quotes, and CRM integration.

Payment Services 114

Payment Services Merchant Services Payments ACH 114

Ecommerce Platforms

MARCH 3, 2022

ShipBob ships out products from the nearest fulfillment center to your customer. You can sign up for standard ecommerce fulfillment or opt for something unique like B2B shipping, subscription fulfillment, kitting, or customization like creating using custom branded boxes, mailers, and inserts.

Shipping Costs 104

Shipping Costs Merchant Services Fulfillment Shipping 104

365 Retail

JULY 13, 2022

If hackers can access one device, they tap into an entire network of interconnected devices – thus putting retailers at risk of theft of customer data, as well as sabotage of critical systems. Aside from helping businesses reach operational efficiency, he keeps up to date with the latest trends in SaaS, B2B, and technology in general.

Retail 95

Retail Technology Electronics B2B 95

Onilab User Guides

FEBRUARY 15, 2019

He mentioned the following: Added features will include: PWA, GraphQL, Page Builder; Vertex, Amazon Pay, Dotmailer, Klarna will be updated; Better B2B performance (handling up to 3000 addresses on customer accounts); Improved Magento Shipping. Full Venia B2C theme; Payment request API integration; B2B theme; GraphQL.

Magento 53

Magento eCommerce Mobile eCommerce B2B 53

Ecommerce Platforms

FEBRUARY 23, 2021

Customer segmentation. B2B and mobile ecommerce. Order management and customer service. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Customer data reports. B2B and B2C commerce functionality. Product recommendations.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Optimizely

OCTOBER 5, 2017

A CRM is the one place where all of your customer data lives, creating a single source of truth on which to base business decisions and manage customer engagement. However, most traditional CRMs were built specifically to serve B2B businesses — and you can tell. Managing accounts vs. people. …and much more.

B2C 186

B2C B2B Multi-channel Management 186

Ecommerce Platforms

MAY 9, 2022

One of the leading subscription billing platforms in the digital market, Chargebee is extremely popular among B2B SaaS platforms. Chargify is packed full of amazing features, including billing built for B2B SaaS strategies, subscription management tools, and accounting functionality. Excellent range of integrations. Go to the top.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

FastSpring

FEBRUARY 11, 2021

If you’ve never heard of B2B before, then the term can leave you scratching your head and wondering, “What is B2B sales?” B2B is shorthand for “business to business sales.” Unlike B2C, which is business to consumer sales, B2B sales focus on selling to businesses, not individual consumers. Types of B2B Companies.

B2B 78

B2B B2C Supplies Social Media 78