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The Importance of Mapping the Customer Journey in Ecommerce

Optimizely

From the moment a potential customer first interacts with your brand, they’ve entered this first stage of the customer journey. Whether they’ve come across one of your tweets or are just leisurely browsing your ecommerce website, shoppers should have a basic understanding of what you do and sell at this point. One purchase.

eCommerce 252
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Salesforce CRM Review: The Complete Guide for 2019

Ecommerce Platforms

There's also the option to extend your experience with additional Salesforce pricing add-ons, such as: Field service lightning for mobile operation management, starting at $50 per user per month. Digital engagement to help you reach your customer on any channel from $75 per user per month. Salesforce Lighting Platform Pricing.